FERAL BANNER CO. SHIPPING POLICY
Last updated: August 20, 2026

Most Feral Banner Co. orders are packed and shipped directly by us. We’re a small operation, but we take getting your order out the door seriously.

Processing Times

We aim to ship most in-stock orders within about 2 business days.

Orders placed on Saturdays or Sundays will generally begin processing on Monday. Business days do not include weekends or major holidays.

Some items may require additional production time, and preorders, limited releases, or unusually busy drops may take longer. If an item has a different expected processing time, we’ll state it on the product listing.

Processing times are estimates, not guarantees. If something causes a significant delay with your order, we’ll do our best to let you know.

Where We Ship

Feral Banner Co. currently ships within the United States only.

We may expand shipping options in the future, but for now we’re keeping things domestic so we can maintain better control over shipping costs, delivery, and customer service.

Shipping Carriers

Orders are shipped through USPS or FedEx, depending on the package, destination, and available service.

The carrier used for your order may vary.

Shipping Rates

Shipping costs are calculated and displayed during checkout before you place your order.

Rates may vary depending on the size and weight of your order, destination, and available shipping service.

Tracking

When tracking is available, you’ll receive tracking information once your order has been prepared for shipment.

Please allow some time for the carrier to scan the package after tracking is created. A tracking number may exist before the package begins showing movement in the carrier’s system.

Delivery Times

Delivery time begins after your order ships and is controlled by the carrier.

Carrier delivery estimates are not guaranteed by Feral Banner Co. Weather, holidays, transportation issues, and other carrier delays can occasionally slow things down after a package leaves our hands.

Preorders

Preorders are charged when the order is placed.

Because preorder inventory and production are planned around orders received, preorders cannot be canceled once placed.

Estimated production or shipping timelines will be included with the preorder whenever possible.

If we are unable to fulfill a preorder because the required item, size, color, or other necessary component becomes unavailable, we will refund the affected item.

Orders Containing Multiple Items

We generally try to ship your order together.

In some situations, an order may need to be divided into more than one shipment. If that happens, you may receive more than one tracking number.

You will not be charged additional shipping simply because we choose to divide an order into multiple packages.

Make Sure Your Address Is Correct

Please double-check your shipping address before completing your order.

Feral Banner Co. is not responsible for delivery problems caused by an incorrect or incomplete address provided at checkout.

If you notice an address mistake, contact us as soon as possible. If the order has not been shipped yet, we’ll do our best to correct it.

Once a package has been handed over to the carrier, we may not be able to change its destination.

Returned or Undeliverable Packages

If a package is returned to us because it was refused, unclaimed, or addressed incorrectly, contact us so we can figure out what happened.

Additional shipping charges may be required to send the package again when the return was caused by an incorrect address or other issue outside Feral Banner Co.’s control.

Lost Packages

If tracking appears to be stuck or your package has not arrived when expected, check the tracking information first and allow a little extra time for carrier delays.

If the package appears to be genuinely lost, contact us with your order number and we’ll help determine the next step.

Please don’t assume you’re on your own just because the carrier did something weird.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, misprinted, or isn’t what you ordered, contact us within 30 days of delivery.

Include your order number, a description of the problem, and clear photos showing the issue.

We’ll review the situation and make it right. Depending on the problem, that may mean a replacement, reprint, or refund.

For additional details about returns and exchanges, see our Returns Policy.

Questions?

If you have a question about shipping or an existing order, contact Feral Banner Co. through our Contact page.

We’d much rather hear from you than have you staring angrily at a tracking page wondering what the hell happened.